If you would like to book an appointment with the practice, please visit our Consulting Room.

On listening to your views from the 1st April 2023 we are changed our system for booking a GP appointment. All requests to see or speak with a GP will go through our AccuRx service on www.lindenmedical.co.uk which will be available between 06:00 and 10:00, Monday to Friday. A member of our clinical team will review the information provided and arrange a suitable appointment or signpost you to another service. The online form can be completed by family members or friends on behalf of a patient.

Alternatively, you can visit the surgery and complete a paper version of the form or call on 01536 481734 where a care navigator will ask you a few questions in order to offer you the correct support.

Video Consultations

Depending on individuals circumstances, we now have the ability to offer video consultations. Please contact reception for details.

Extended Access

Different clinician appointments are available up to 20:00, Monday-Friday and 08:30-12:30 on Saturday through the Kettering HUB.

To find out more information about these appointments, see Kettering Extended Access Service.

Online Appointment Booking

We have a facility that allows registered patients to book some appointments with doctors and nurses online.

First you must register for this service. This is a one-off process that involves you coming to the practice and requesting a username and password. Please bring photo identification with you for your own security.

Alternatively if you are unable to attend the practice to register for online services, please call and speak to one of our receptionists after 10:00 and they will be able to register you over the phone by taking you through security questions.

Once registered you will be able to book and cancel appointments in advance, as well as ordering any repeat medications, change your contact details and update your clinical record.

Cancelling Appointments

Please make a note of your appointment time, and contact us as soon as possible if you need to cancel.

Although most patients do attend their appointments, every week a large number do not attend their booked appointments. The outcome of this severely hampers our ability to provide our patients with appointments.

Please inform us as soon as possible if you are unable to attend an appointment, this will allow us to offer these appointments to other patients.

If you have given us your up-to-date mobile number and have consented to receive SMS. You will receive a reminder of your appointment, if at that point you want to cancel your appointment, you can do so by replying to the message saying; ‘Cancel’. This will automatically cancel the appointment.

Late Arrivals

Please note that if you are 10 minutes late for an appointment the doctor/nurse is likely to have moved on to the next patient. You may be asked to re-book your appointment, or if you need to be seen that day you may be advised to wait until your GP has seen those who have arrived on time.

Please contact us as soon as possible if you know that you are going to be late, we will try to accommodate you where possible.